Frequently Asked Questions
Can I cancel my reservation?
It depends! Reservations must be canceled 72 hours prior to arrival to avoid a penalty of one-night room and tax.
Reservations cancelled within 24 hours of booking may be cancelled with no penalty, unless within 72 hours of check-in.
Any reservation that has a change of dates within 72 hours of check-in will be subject to penalty.
All cancellations after 24 hours of booking are subject to a non-refundable 3% merchant service fee charged by Stripe.
When is check-in? Can I check-in early?
Maybe! Check-in is guaranteed at 3pm or later. Early check-in opportunities may be assessed on the day of arrival, based on availability. Reach out prior to your arrival to inquire.
What time is check-out? Is late check-out an option?
Check-out is by 11 am on your departure day.
If you want to stick around longer, late check-outs are based on availability and incur a fee: $25 for a 12 pm checkout, or $35 for a 1 pm checkout. After 1 pm, you’ll be subject to the full night’s room rate + tax. On or before departure day, you must contact us before 11 am to inquire about availability / make arrangements.
Are you dog/pet-friendly?
We sure are! A fee of $45 (limit 2 pets per room) per stay needs to be added to the reservation prior to check-in. Please pay for this prior to your arrival through the “Add a Pup” upsell option.
What are the Direct Booking Payment Options?
For all direct bookings, full payment is due at the time of booking. For reservations made well in advance, we may offer a split payment option of 50% at booking and 50% due five days prior to arrival. This option must be arranged manually, so please inquire before booking.
Resort Buyouts, Group Bookings & Room Blocks?
Comfortably suited for both small and large groups, Coastal Harvest Hideaways was designed for celebrating. With customizable options, group room blocks, and plenty of space to make it your own, it’s ideal for gatherings of all kinds.
We can accommodate groups of up to 24 guests across seven units, allowing each family or group of friends to enjoy their own private space while still coming together.
While Coastal Harvest Hideaways is an excellent option for group lodging, we are not licensed to host on-site events. Located in a residential neighborhood, we kindly ask that outdoor noise be kept to a minimum after 9:00 p.m.
Inquire for availability, pricing and more information on group bookings.