Frequently Asked Questions

Why should I book direct?

Booking directly with us means you’re booking with the local team that actually manages and cares for the property—no middleman involved.

You’ll often find our best available rates here by avoiding some of the additional fees charged by third-party booking platforms. You’ll also have direct access to our team before, during, and after your stay, making communication and special requests much easier.

Best rates. Direct communication. Local support. It’s simply the best way to stay with Co-Host Collective.

Can I cancel my reservation?

Cancellation policies vary depending on where you booked. If you reserved through Airbnb, Vrbo, Booking.com, or another third-party platform, the cancellation policy shown and agreed to at the time of booking through that platform will apply.

For direct bookings made through our website, reservations may be canceled within 24 hours of booking for a full refund, as long as your arrival date is more than 72 hours away.

After the first 24 hours, cancellations made at least 72 hours prior to check-in will be refunded, less the non-refundable 3% merchant processing fee.

Date changes requested within 72 hours of check-in are also subject to our cancellation policy.

What time is check-in? Can I check in early?

Check-in begins at 3:00 p.m and 4:00pm at a few of our larger homes.

If you’d like to get an early start on your stay, we may be able to offer early check-in for $40, based on availability. Because this depends on departures and our cleaning schedule, early check-in typically cannot be confirmed until closer to your arrival.

What time is check-out?

Check-out is by 11:00 a.m.

We ask that guests plan to depart by 11:00 so our cleaning team has plenty of time to prepare the home for our next guests. If you have a special circumstance, feel free to reach out and we’ll do our best to help when possible.

Can I bring my dog?

Some of our properties are pet-friendly and some are not, so be sure to check the individual property details before booking.

For our pet-friendly homes, we welcome up to two pets per reservation with a $45 pet fee per stay. Please add your pet to the reservation before arrival.

If you’re not sure whether the property you’re considering allows pets, just reach out—we’re happy to help you find one that does. 🐾

How does payment work for direct bookings?

Full payment is typically due at the time of booking.

For reservations made well in advance, we may be able to offer a split payment option, with 50% due at booking and the remaining 50% due five days prior to arrival. Split payments must be arranged manually, so please reach out before booking if you’d like to request this option.

Can I book Coastal Harvest Hideaways for a group?

Absolutely! This is one of our favorite things about Coastal Harvest Hideaways. With seven individual cottages accommodating up to 24 guests, it’s perfect for wedding groups, family gatherings, wine-country weekends, reunions, and trips with friends.

Everyone gets the privacy of their own cottage while still staying together on one property and enjoying our shared outdoor spaces.

We can arrange full-property buyouts, multiple-cottage reservations, and group room blocks depending on availability.

While we love hosting groups, Coastal Harvest Hideaways is not licensed as an event venue, so we cannot accommodate weddings, parties, or other hosted events on the property. Because we’re located in a residential neighborhood, we also ask guests to keep outdoor noise to a minimum after 9:00 p.m.

Reach out to us directly for group availability, pricing, and help putting together the best combination of cottages for your stay.